ITM Portal

Indianapolis Fire Department ITM

Track and manage fire and life safety system compliance. The secure cloud–based fire prevention solution for ITM report submissions.

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Grow Your Business Through Compliance

More Inspections. More Repairs. More Revenue. More Lives Saved.

As AHJs expand enforcement and visibility through First Due's ITM program, more property owners are taking action to stay in compliance — and that means more inspections, repairs, and maintenance opportunities for service providers like you.

First Due makes it easier to support your customers, keep buildings protected, and stay aligned with what AHJs expect. As more property owners take action, you're in the perfect position to deliver the inspections, repairs, and maintenance they need.

Key Benefits

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Simplified Reporting

Submit standardized inspection reports quickly and securely from any location using a centralized online platform.

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Real-Time Status Updates

Stay informed with instant visibility into report submissions, review status, and deficiency resolution.

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Improved Communication

Enable direct messaging between service providers, building owners, and the fire department—eliminating confusion and delays.

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Automated Compliance Reminders

Never miss a deadline with built-in notifications for upcoming inspections and renewals.

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Streamlined Deficiency Management

Document, track, and resolve deficiencies efficiently to keep systems in compliance and clients protected.

How It Works

Create an Account

Start by setting up your account to access all features of the portal.

Start Submitting Reports

All service providers are required to submit ITM reports through the portal. This includes:

Fire alarm systems

Sprinkler systems

Kitchen hood suppression

Standpipe systems

Other life safety systems

Purchase Credits

Each report submission requires one credit. Avoid delays by pre-purchasing credits in the portal.

Credit Details:

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Credits never expire

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Payment methods: ACH, Credit & Debit Cards, Apple Pay

Support & Training

We provide practical onboarding and resources to get you up and running smoothly:

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Online Training Sessions

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Step by Step Guides

Need Additional Support?

If you are having technical issues or trouble accessing the portal, please reach out to First Due Support. For all other questions please contact the Indianapolis Fire Department.

Contact First Due Support

Contact Indianapolis Fire Department

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