We at the City of Burlington Fire Department recognize the importance of using the Inspection, Testing, and Maintenance (ITM) process as a valuable tool to keep us informed about the fire protection systems within our response district and to keep them in service and ready. Also helps protect workers, visitors, citizens, and property.


The City of Burlington Fire Department has instituted a new process for service providers who inspect and test fire protection systems. Effective April 1, 2026, all compliant and non-compliant fire protection systems test reports are required to be sent to the City of Burlington Fire Department electronically by your respective organization via First Due ITM. The City of Burlington Fire Department is dedicated to delivering 100% compliance with our adopted Fire Code. This web-based service will aggregate, track, and streamline the collection of compliance data of our jurisdiction's systems.
Property owners will receive timely proactive notifications of their testing requirements, and the City of Burlington Fire Department will gain the ability to better mitigate the risk in our community by improving public safety for our citizens. All service providers who inspect or test fire protection systems within the City of Burlington Fire Department jurisdiction are required to register and submit all test, inspection, and service reports via First Due ITM. All reports must be submitted per the testing schedule and requirements outlined in our adopted fire code.
This proven process requires the service provider to pay a nominal filing fee at the time of submittal. There is no fee to register your company with First Due ITM. Once registered, credits can be purchased for ITM submissions. We look forward to partnering with you to better protect and serve our community. We are confident this will benefit us ALL. For any questions related to the submission of the fire system ITM reports to the City of Burlington Fire Department or questions regarding the guidelines listed above, please contact the Fire Inspector's Office at (262) 763-7842.
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